Write Medicine

Design Thinking in Clinician Education

February 14, 2021 Alexandra Howson PhD Season 1 Episode 2
Write Medicine
Design Thinking in Clinician Education
Show Notes Transcript Chapter Markers

My conversation today is with Dr. Andrew Chacko, a psychiatrist and leader in healthcare innovation. Andrew uses his medical experience to teach others how to become design thinkers using cognitive, strategic and practical processes by which design concepts (proposals for new products, buildings, machines, etc.) are developed. He is passionate about transforming healthcare into the vital, rewarding, and life-changing practice that it can be for patient, provider, and support professionals alike.

Show Notes/Highlights

[04:43] - Design thinking applied to problems in healthcare.

[09:37] - Design thinking and problems caused for healthcare by COVID-19.

[14:16] - How does design thinking get systems (and leaders within) to start thinking about the people who support those systems?

[19:10] - The synergy between design thinking and other ongoing healthcare initiatives e.g., CME/CPD. 

[31:18] - The application of design thinking to clinician education.


Where to connect with Andrew

WEBSITE: https://www.drchacko.com/

INSTAGRAM: https://www.instagram.com/chacko_md/?hl=en

Here’s the Medium story Andrew mentioned.

Articles on Design Thinking in Medical Education

Sandars J, Goh P-S. Design Thinking in Medical Education: The Key Features and Practical Application. J Med Ed Curr Devel. 2020. https://journals.sagepub.com/doi/10.1177/2382120520926518

Gottlieb M, Wagner E, Wagner A, et al. Applying Design Thinking Principles to Curricular Development in Medical Education. https://onlinelibrary.wiley.com/doi/pdf/10.1002/aet2.10003

McLaughlin J, Wolcott MD, Hubbard D, et al. A qualitative review of the design thinking framework in health professions education. BMC Medical Education. 2019;19(98): https://doi.org/10.1186/s12909-019-1528-8

 

 

 

 

 







[03:02] Introductions

How did you find the Alliance Conference?

·      “It takes a whole team and you often don’t see the whole team”

[04:43] - Andrew discusses his thoughts on how design thinking can address the problems in healthcare.

·      “I treat my patients like a design problem, so it’s really important to get to know them and understand what’s going on in their life before I design a solution for them.”

[09:37] - Andrew addresses how he thinks design thinking could help mend some of the healthcare system problems caused by COVID-19.

·      “It doesn’t feel like the system is looking out for their interests. How do we provide the services we need to provide while looking out for the people providing them?”

[14:16] - How does design thinking get systems (and leaders within) to start thinking about the people who support those systems?

[19:10] - We are going to be seeing a change in how leaders execute support. Where do you see the synergy between design thinking and other ongoing healthcare initiatives? How do they compare in quality improvement?

·      “If I start at point A and follow that trajectory, I will always get to point B .But if we want to come up with something novel and new, we have to get off that path.” 

[24:35] - Andrew discusses the challenges certain developing countries face with premature infant deaths and how researchers used design thinking to develop a solution.

·      “What is the real problem? THAT is the essential question to ask, what is the real problem we’re facing?”

[31:18] - How can we apply that type of research to developing education for clinicians? “When we’re thinking about learning, it has to serve movement.”

Wrap up. Where can people find Andrew and his workshops?


 

 

 

It takes a whole team
Three steps to design thinking
How can design thinking be applied to COVID-related disruptions?
How does design thinking get systems to support those who prop up the system?
Where is the synergy between design thinking and other interventions in healthcare e.g., CME/CPD?
What is the real problem we’re facing?”
How do we make learning effortless?
What creates emotional connection to support learning?